Delete your Kato account

In the Kato mobile app, open Settings, select Delete account under Account, and then choose Email deletion request.

You can use this web page even if you have uninstalled the app or can no longer sign in. We may ask for additional information when needed to securely verify account ownership.

After we verify and complete your request, Kato deletes or de-identifies personal data associated with your account, including:

• Your Kato account, profile information, credentials, and sessions.
• Your personal settings, notification preferences, and device registrations.
• Personal integration connections and authorization tokens linked to your account.
• Content and files in a personal workspace that is deleted with your account.

Account deletion is permanent. You will lose access to Kato and cannot restore the deleted account or personal workspace data.

If you use Kato through a company or other organization, that organization may control its workspace content. We will remove your account and access, but records the organization controls may remain available to its authorized members. We will delete or de-identify your personal information in those records where appropriate.

If you are the only owner of a shared workspace, we may ask you to transfer ownership or confirm whether the workspace should also be deleted before we complete the request.

We may retain limited records when required for legal, tax, billing, fraud-prevention, security, dispute-resolution, or enforcement purposes. Where possible, we limit or de-identify that information. Deleted information may also remain in protected backups for a limited period before being overwritten.

We will acknowledge your request and provide any verification steps or timing that applies. For more information, read the Kato Privacy Policy.

Partial deletion requests

You may request deletion of specific personal data without deleting your Kato account. Email privacy@getkato.io from your account email and describe the data you want deleted. Some data may be necessary to keep your account or requested features working, and organization-controlled workspace data may require help from your workspace administrator.